I stayed at Las Torres Gemelas with 3 friends. When we first arrived the lobby looks beatiful the view just beautiful. Once they gave us our room key we get on the OLD elevator to our room. Our room is dirty there is trash all over the floor the beds were unmade and the AC does not work. We call the front desk and they said they would send someone to clean up. After ten minutes we call again they apologize and say come down to the front desk and we will give you a new room. We did and got a new room. Once we get to the room this room is "clean". But their rooms are just old and unkept. The stove and regrigerator don't work but at least the AC works. We figured we'd stay here since we'd only be in the room to sleep. We go out to their private beach and surpise surprise the beach is tiny you can't even sit down on the sand because the waves are so big. On two out of the three days I was there the beach was closed. They had told us the hotel has a jacuzzi but when we tried to get in the guard said that only certain guests can go in. The only nice thing about this place is the view and the hotel lobby area. Other than that I would not recommened this hotel to anyone!

I loved this place. I've travelled a lot and finally have found a place where there is a kitchen in the suites (so I don't have to gain weight on vacation! hahaha!).

This hotel is right in middle of Acapulco Bay...right in the action. the beach is also partiioned off by huge boulders on each side so there is not a lot of people strolling by which I like.

The staff was friendly and helpful too.

I'll go back to this hotel.

I'm from Mexico City and I often travel to Acapulco for the weekend. I haven't stayed in Torres Gemelas for about 10 years, but I remembered it was a nice place. WRONG !
We arrived and there was no Valet Parking (for me is a very important thing, not much for foreign tourists). The people at the front desk answer was "We can't do anything about it, sorry". Anyway, we went up to our room and there was no hot water ! No other rooms were we could move, so we had to stick with this room.
The pool is always so very crowded, and very noisy as well. There's always a loud music that won't let you rest. And the beach is the worst part. THERE IS NO BEACH.
Just a little spot between the rocks were you can not swim, and also, in this beach you miss all the fun that's going on in the same beach, just 3 minutes away.
Very old elevators, rooms, etc
So my recommendation is, spend a few bucks more and stay at a hotel that has a decent beach.
Although location is very good, I woundn't recommend it for the world.

I found the hotel on the internet and liked the location and the price, so booked it. We got pretty much what we paid for. The suite had a two burner hotplate and an under the counter refrigerator which worked, but was wobbly. The king sized bed was comfortable.

We did not eat at the hotel restaurant or use the pool, which was always occupied by dozens of people of all ages. Just didn't appeal to us. There are a couple of small overpriced convenience stores on the premise which we also didn't frequent, as there are a couple of real ones, Oxxo and Extra, within two blocks.
Overall, I wasn't disappointed, but thought the service could be improved. I don't plan to stay there again.