I'm giving this hotel an above average rating mainly for the enormous bathroom and the overall size of the suite, along with pristine cleanliness and extremely courteous, professional staff. Also, I dropped a hint that it was my husband's 50th birthday and they graciously sent up some chocolate-covered strawberries on the house, which was appreciated. We also liked the modern decor concept, although it did have a sterile, corporate quality. The pool area is beautiful. Didn't try the spa but it's a convenient asset. The only terrible thing about this hotel is the hideous lighting in the bathroom! We had a huge tub and separate shower, double sink, everything sleek and white... but the glaring, cold lighting made it feel like a hospital or laboratory. (On the other hand, they're generous with those fragrant Molton Brown toiletries). The bedroom lighting wasn't too cozy, either. You can't get movies on demand, strangely -- they offer only standard cable tv -- but you can request a dvd player and movies from their library. Fine hotel overall, with some quirks. Not a great choice for a real Monteal cultural experience, but probably perfect for business travelers.

The Crystal is several months old as of this writing and although there has been some wear and tear (probably due to guests not being too careful), it offers good value for the money and was the cleanest hotel I've found in the city. We had a suite on the top floor which was quite comfortable -- it was probably about 700 square feet. It had a living room with wall mounted flat screen television, sofa, coffee table a couple of chairs, kitchenette with microwave, toaster and Liebherr refrigerator that was amply stocked with all of the necessities (from juice and water to hard liquor). With 1.5 baths, the master suite had a king sized bed, flat screen television, double bowl bath vanity with separate tub and shower. All in all, pretty comfortable. Not top of the line finishes (a lot of ceramic mixed with some crema marfil marble), although I was pleasantly surprised to see the Liebherr refrigerator and Franke undermount sink in the kitchen area . The shower had a rainshower head and separate hand held, so they're definitely trying to make you comfortable. The bed was firm (which I liked) and the room was quiet, so I was pleased. This is a good hotel for business travelers or those who like/need a bit of extra space (for kids). The standard rooms are really quite spacious too, so I'd recommend considering one of those. We opted for the suite only because we were offered a pretty good rate for it, otherwise I would have booked the standard room. I would definitely consider returning. The bar is nice and overall I think the hotel offers good value for the money. Perhaps they'll hike up the prices once they've gotten more established, but in the meantime, I'd give it a try.

I took my 3 children (ages 18, 18 and 9) for a weekend and it was fabulous! Although we looked scruffy from an afternoon spent tree-top trekking and zip-lining at Arbraska Rigaud (fantastic), the hotel staff was very professional and friendly. The bedrooms were a little small but gorgeous. I loved the grand, elegant bathroom. If you like fresh air, request a room with one of the walkout balconies (80 sq ft +). The view might not be good but drinking an espresso from your private machine on your private balcony is pretty good! The saltwater pool was rather cold but refreshing and the valet parking was reasonably priced (C$20, I think). My only complaint was the bed. It was VERY FIRM and I'm used to my Tempurpedic.

We were looking for a hotel to stay in Montreal for our Anniversary. After reading many, many reviews online about all of the luxury hotels in Montreal (W, Fairmont, Loews, etc), we decided that it would be very cool to stay in the newest luxury hotel in the city. From the pictures, we were attracted to the lobby and rooms, and were impressed that all 131 rooms are suites.

We arrived early on a Friday morning into the city, and they let us check in before noon. As our room wasn't ready yet (superior), they upgraded us to a deluxe room. I'm not sure why you would want anything more than a deluxe room -- it was fantastic! Very large (600 or so sq feet), separate bedroom, very nice living room, and beautiful bathroom. As the hotel is brand-new, it felt like staying in a model studio apartment -- very, very nice!

The pool and workout facility were both very nice, and a great view from the 12th floor. The restaurant in the hotel is great as well, and very good food.

One of the best parts of the hotel, though, was the exceptional service we received. The concierge was great (Luc) and very helpful. He suggested dinner at Europea, which is just down the street, and winner of Chef of the year for 2007. It was one of the nicest dinners we have ever had!

Overall, as you can tell, we loved our stay at the Crystal, and would stay again tomorrow if we could!