The room was very comfortable, with a nice, clean bed, and the small window (which didn't open) had a very pleasant view of Mont Royal and the Place des Arts. But there was one thing that soured my entire stay -- the internet situation. Not only did the ridiculous $13 per day charge annoy me (for wireless access!), but my connection was all but nonexistent in my room. When I called the front desk to inquire about a remedy, they first suggested that I pay $50 to upgrade to a Club Level room so that I could use the computers in the Club Lounge. And this after I had already paid for access! I found my own solution -- going to the lobby, where my (paid) access worked. But what really ticked me off was when I asked the concierge if there was a place for free WiFi, and he said that he didn't know of anything -- and, by chance, I found out that the coffee stand in the mall just below (a ten-second elevator ride away) offered free WiFi. Clearly, the staff is trained to milk every last cent from guests. Such a shame, because the rooms are nice, and the hotel is in a great location.

We love Montreal and when we don't need a suite we have been using Priceline to book our room. We are familiar with all the hotels on Priceline's 3 star Montreal hotel list (which you can find at biddingfortravel) so we don't think it's a risk to do so. They're all fine.

Three times now we have been lucky enough to get the Hyatt. It is directly across from the Place des Artes which is not only a cultural center ordinarily but also the hub of the fantastic Jazz Festival in late June and early July. From here, it's an easy walk to shopping on St. Catherine, Dining on Cresent or in Chinatown, or strolling through Old Port.

Check in is always a breeze. We ask for two beds, non-smoking, and a room on a high floor away from elevator and ice machine noises and we have always been accomodated. The pool, which is on a rooftop, but is at a lower level than the top of the main tower, has a glass ceiling with a nice view of the city and outdoor lounging if you want that.

Rooms are well-appointed, and corridors are clean and bright. The only thing I miss from the Delta up the hill is a newspaper outside my door in the morning. Still, these are available in the lobby.

I wrote a short article about this hotel which includes lots of restaurant tips. You can find it at http://www.helium.com/items/1030149-montreal-habit-forming-festival

We are foodies and spent a long time compiling these suggestions. Every one is worth trying and they will bring you to different parts of town all worth seeing!

Don't hesitate to book the Hyatt and try priceline. We got it for $61 this time. Amazing! (It will be more in summer, but still a good deal.

Just got back from spending Victoria Day long weekend in Montreal. The Hyatt was great. Booked on Priceline at $67/night, stayed Sat and Sun night. Check-in was a breeze, the room was spotless and we had no problems with noise. The only negatives were that the pool was closed and our view was crummy.

Loved the food court on the second floor (the hotel lobby is on the 6th floor of the bldg). Lots of diverse options!

We parked in the bldg (Complex Desjardins). There is an elevator connecting the parking lot directly to the hotel lobby...very convenient. I wouldn't bother with valet parking. We arrive Sat at 5, parked til Mon at 11:30. Total charge was $16.

Lobby staff provided free maps of Montreal. It was a 10 min walk to old montreal. The area around the hotel is definitely not seedy (as some have posted). We felt safe at all times. Old montreal is filled with art galleries, shops and cute restaurants in old stone bldgs with courtyards. TONNES of dining options.

I can't believe people have posted things about poor lighting strength and having to take 2 elevators to get to the street. I guess some people will compliain about anything! For the price...its an awesome deal.

Although the location, interior decor, and service at this hotel was superb, there are two main reasons why my rating is neither excellent nor above average. My first complaint is that the pool was shutdown for repairs. This issue would not have bothered me as much if I had expected it, but since my reservations and the hotel website made no mention of their repairs, I was definitely disappointed.
My second issue with the Hyatt is their provision of wireless internet as an extra charge. Why a four star hotel would not offer this service complimentary is beyond me. There are a few 4 star alternatives within walking distance that have both a working pool and free internet, which has negatively influenced this review. Aside from these caveats, my stay was comfortable and relatively convenient. However, there are more economical and higher quality alternatives in the area.