We loved the location in Old Montreal. Galleries, museums and the Science Museum are all within a short walk from the hotel. Rue St-Paul has many galleries to browse and several cafés nearby to try some croissants. The hotel has great facilities geared towards business travelers. Nonetheless, our family enjoyed the pool, hot tub and the delicious breakfast buffet. Babysitting needs to be reserved 5 hours inadvance at the front desk.

excellent property, better than some full Service Marriotts i've stayed in. The Location was supberb with lots of restaurants minutes from hotel.

Room was large and very clean, staff very friendly and helpful - great value for money.

We decided to stay at Springhill because of its location in Old Montreal and some good reviews found here. The stay was part of a family vacation in Quebec that included a few nights at Mont Tremblant (a great place to visit summer or winter!).
Well the location certainly was first rate, but the good news ended there. The hotel is mere steps from the main walking area of Rue St-Paul and 4 blocks from Place Jacques-Cartier.
We arrived on a mid-week afternoon after a long drive and we were looking forward to a warm reception and a quick rest before dinner.
We arrived to a not-too-busy reception desk but the two hosts were 'cool' to say the least. After checking in, I asked about parking (which was included in our "Cars eat free" package). The parking is handled by 3rd party parking operator next door and they advised me that they were going to "bury" my Honda if I was staying 3 nights, so please don't ask to take it out on short notice - I didn't.
No bellhops at this hotel I guess, so I took the bag cart myself and ferried our bags to our room on the 3rd floor. We noticed later that others were bringing in/out all their own bags too.
Arriving at the room was another disappointment. I'd call this room a "bunker", nothing close to a "suite" at any other hotel chain. It was a tiny inside room, with a window to a small gravel courtyard and other rooms. There was a king bed taking up most of the floorspace, and a sofa bed for the kids.
Preparing for sleep, we opened the sofa bed to find a stained bare mattress, quite thin. After 2 calls we got sheets for the bed but ultimately asked to replace the mattress for our 2nd and 3rd nights.
To sum up the bathroom, it was functional.
The included breakfast was a self-serve combat zone. Too many people and too few tables had us spilling into the conference rooms to find a spot to eat our cereal and cold bagel. I can't see how anyone could enjoy this breakfast.
Having two kids 5 and 8, we checked out the pool. Keeping with the theme, the pool was almost as small as a home hot tub.
The place was skimping on towels too, in the room and at the pool.
We were glad to see our car and head for home.
Needless to say we can't recommend this hotel and we're not planning to stay at another Springhill Suites anytime soon.

This was a very large, clean, comfortable room with kitchen area and desk apart from sleeping area. The included breakfast was very good. I expected a continental breakfast, but there was much more. The staff were very pleasant. It would be great if all hotels were as nice.

The only negative thing I can say -- and I don't want to sound too picky -- but I stayed two days and it looked like housekeeping came in and made the bed but didn't do anything else. The floor should have been vacuumed as the carpeting was dark and showed lint, and dirty glasses should have been replaced.