I loved this hotel! The service from start to finish was impeccable, very frendly yet professional at all times. The room itself was a good size and well laid out, I particularly like the fact that there was a day bed next to the full size window, as was the desk. My view was of the ferry terminus and across the bay. It in fact looks exactly like the picture on the webpage - which isn't always the case!.The bed was huge and very comfortable. I thought the layout of the bathroom was quite unique - but I liked this. There are all the accessories you need, including Hermes toiletries - and a TV in the mirror if you wanted to lay in the bath and watch!
Things that made this hotel better than others I have stayed in were the small touches in the room - binoculars by the window, lots of free bottles of water by the bed and in the bathroom, fresh fruit, and tea making things - with a relaxing tea bag left when your room was turned down for the night.
The Captain's bar was comfy and a pleasant lounge bar, but I found it mainly populated by men, I was travelling with a male colleague so this wasn't a problem but would have probably been a little uncomfortable on my own. The M bar was lively and has great views being on the 20 something floor.
This was my first stay (and it was for business) in Hong Kong, I managed to do a little sightseeing and the Mandarin was a good location from which to do this and some shopping.
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