Stayed on the Executive Floor (great deal) with my wife for 3 nights. We stayed at the JWM Dubai in 2000. The hotel has not changed that much. Nice 5*, good service, albeit a bit dated.
Rooms are large and have a king sized bed, good sheets/comforter/pillows. There is also a sofa, 2 chairs, coffee table, magazine rack, desk, TV stand/TV (nice, but not a flat panel LCD/plasma). Standard mini-bar with HIGH prices (you can buy up to 4 bottles of alcohol at the Arrivals Dubai Duty Free; take advantage of it, if you wish). There is an in-room safe and a nice selection of amenities (robe, nice towels, toiletries, etc).
Room was comfortable, but a bit dated; looks like the same furnishings as in 2000. Get an interior room that overlooks the indoor atrium; great view of the area around some of the restaurants and it beats a street view.
The hotel is about 15 minutes from the airport, depending on traffic (which is awful). If you stay on the executive floor, there is a complimentary pick-up/drop-off service from/to the airport (a nice Mercedes sedan). The driver meets you on the lower level of the arrival terminal, just prior to immigration control. The location is OK, not great. It's connected to a small shopping center (Hamrain Center), and relatively close to some other shopping. But a bit of a ride from the main shopping areas (but taxis are relatevely cheap).
Service was good; housekeeping kept the place nice and the folks at the executive floor desk were helpful. The executive floor lounge is nicely furnished and has a decent breakfast buffet, heavy hors d'oeuvres at night, snacks and coffee(cappuccino) and sodas throughout the day and complimentary 'name brand' cocktails in the evening. Service in the lounge was excellent. There is complimentary wi-fi service in the executive lounge, and two internet capable computers and a printer in the executive floor business center.
There are several good restaurants. The Steak House may be the best in town, and the German restaurant is very good. We ate at the Italian restaurant (same area as the Steak House); romantic setting and good food.
About the only negatives about the hotel:
- no coffee maker in the room. A small point, as there is coffee, etc., in the lounge. But not great for those of us who like a cup of Joe before showering.
- in-room internet access is 100 dirhams/day (about $27 USD). Again, there is wi-fi in the lounge, but why charge an excessive rate in a premium room?
Overall, I would recommend the hotel, especially if you qualify for a discount rate. Not as much glitz/glamor as some of the newer high-end hotels in town, but a nice room with good service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping