I have just returned from this hotel after a short break with my husband and 7yr old son.
We had a great time - arrived at 10am and room was ready by midday - not bad considering that the hotel was completely full.
The room was large and spacious with plenty of extras, robe slippers, all toiletries, mouthwash, cotton pads and buds, suntan lotion, body lotion etc etc
proper size hairdryer at the dressing table which was fab - not one of those useless things in the bathroom that burn your hand within a few minutes but dont seem to dry your hair!
we found the service at the hotel very good - you get what you pay for. However we felt the food & drinks to be very overpriced - for example the lunchtime special at the veranda, was lobster tail salad & chips for a bargain £80! A beer was £5.
I would suggest buying some alcohol, if you wish to consume during your stay, at the airport before flying - you cannot purchase alcohol other than at hotels/restaurants.
My husband & I had a couple of meals in the hotel and took a taxi to the mall of the emirates (cost £2) where there was a huge choice of different foods for about £5/6 a head.
There is also an amusement/arcade area called Magic Planet that has really cheap games machines and some fab simulators - we spent two hours here and only spent £15
The one thing that I would point out ( dont mean to sound snobby here - but probably will!) is that you do pay a decent price to stay in this hotel but dont expect the people around you to have any class at all - we had people effing & blinding around the kids pool, obscenities written on their t-shirts and absolutely no manners at all - people getting up at 6/7am to put their towels out - at times it was like watching benidorm !! There were over 50 nationalities staying at this hotel and the brits were an embarrasment
It obviously is very hot but everywhere is air conditioned and I thought there were plenty of parasols around for shade. The beach butlers bring around ice cold lollies 2/3 times a day and provide freezing cold water sprays to cool you down if required.
Very attentive staff who dont expect tips - but appreciate them.
Access to wild wadi is free and we went every day - a perfect place for the kids and to help keep you cool - avoid going on fridays & saturdays as this is the locals weekend and it was jam packed. wild wadi opens an hour earlier exclusively for jumeirah guests - you can go on all rides before the public even get in - GREAT
I think that if you are the sort of person to moan and groan you can find an issue at any hotel in the world - but I do think that the staff here would ensure that any issues are dealt with immediately - I'm not easy to please at the best of times but couldnt fault the rooms or service
We had a fantastic time, would highly recommend and would definitely return .
253 Reviews
387 Reviews
30 Reviews
47 Reviews








Cleanliness



