We stayed at Raffles for 4 nights from the 25/3/08. The hotel lobby is absolutley stunning, even more impressive than the Burj. We stayed in a standard room, which was stylishly decorated, with a large flat screen TV and a lovely bathroom. For a standard room it was huge. The staff at the hotel were very friendly and were always willing to help. Whatever you wanted you could have. I think they would have even put my suncream on if I had asked!!! The only thing I would say is that eating and drinking at the hotel is very expensive. Overall an excellent hotel, superb rooms and first class service.

We stayed at Raffles dubai - April 5 to 16th 2008. The Hotel itself is great - very large and spacious. As with all hotels in Dubai - everywhere is air conditioned.

The room, although a standard room was very large with plenty of space - considering my partner needs use of wheelchair most of the time - we normally have problems within rooms maneuvering .... Raffles no problem, huge room. The bathroom had twin sinks , a corner bath and a separate walk-in shower. The shower had a seat - which really held for someone with mobility problems. The balcony overlooked the pool and had two wicker chairs , table and foot stools.

The room also had butler service to bring you anything you needed. They provided us with a daily free fruit bowl - with a huge range of fruit. They would also leave evening nibbles ranging from shrimp to arabic sweets. The room was cleaned once a day , but the towels etc were changed twice ( or more ).

The pool area - accessed from the 4th Floor via the Spa was fully wheelchair accessible - there were ramps and slopes accessing into the pool. The pool has a shallow end , with three slopes down to it - all had good handles. There is seating area in the pool around the bar and it is in the shade. The pool also has a "bubbly pool" area. Outside of the main pool are two swim pools where the water is pumped quickly - so when you swim you stay in the same place. There is also a spa pool outside. The pool area has a seating/restaurant area. There were plenty of sun beds and towels were provided. On amazing feature of the pool was the pavement around it - always cool ( refrigerated ), so even exposed pavement in the sun didn't burn your feet.

The hotels main "buffet" restaurant was on floor 3 - we mainly used it for breakfast. Very good selection of food and extremely friendly staff. The evening buffet , very good food but unless you plan to eat alot is a little expensive for every night ( 225 Dhs each ). Again no problems for wheelchairs. Just along from this was the cocktail bar and access to the gardens.

The lobby had the front desk but also the Raffles saloon bar - with sofa type seating and coffee tables. Towards the back are higher tables but no slopes for wheelchair access - but the staff were friendly and always willing to help get up the two small steps. Servers coffee , a 24hr food menu and CAKES !!! Also many arabic sweets and chocolates.

There is a central area where all 4 lifts to the rooms are .... the lifts are very large and can easily take wheelchairs. They were relatively quick arriving - but then as we were on holiday we probably were not using them at peak business hours. There are another two lifts for access to the top restaurants - Chinese, Asian and Champaign bar.

Access to WAFI shopping center is directly from the Lobby onto level 1. We often used taxis to travel around Dubai - the staff managed to get us cabs really quickly from the front entrance.

Overall the hotel was excellent - all the staff greeted us as we passed and really could not do enough to help. For anyone with reduced mobility or wheelchair bound , this hotel should not give you any issues.

this is the best luxurious new hotel in dubai at the moment....and the service..the staff literarly would have picked me off the floor and carried me to my room if i requested.........

the smallest room in the hotel is as big as a suite in other hotels and the interiors r a work of art..beds r very comfy and the balcony r so spacious it can fit an elephant sitting down..

there is a easy access to wafi mall which is one of the luxurious malls in dubai that carries designer brands..

i simply loved it.

This hotel opened in Nov 07 so was less than 6 months old at the time of my 2 night stay. Only 10 minutes cab ride from the airport in the wafi city complex, but a trek from the beach and the other big shopping malls.
The reception area is awe inspiring, more so than the burj I think, huge columns, massive glass wall, seating areas all in a luxurious egyptian theme. F.desk were speedy and we were soon on the way to our room on the 6th floor. Our bags were not so quick and had to call twice to urge them on. I think for such a large hotel there is a lack of lifts, the hotel was quiet during our stay but still had to wait long periods even during non peak hours, makes me wonder what it will be like when full....
Our standard room was superb, very quiet, balcony overlooking the gardens/pyramids, walk in closet, big bathroom, desk, nice seating area, good bed...and a butler not -that we have any need for one...can't imagine having someone unpack my case etc.
Although new I found the styling a little old fashioned but it has to be said great quality and service excellent, fruit replenished every day, room service food good and prompt.
We ate in 3 of the restaurants....
Azur for breakfast ( not included in rate) was very good, buffet style with hot dishes cooked to order and brought to table.
Asiana for lunch, asian dishes, short menu, starters were great but mains lacked flavour and punch for both of us...just ok.
Fire & Ice Grill for dinner...eclectic menu...some interesting amuse, I was craving red meat so had steak, perfectly ok, tiny side dishes, service average i thought...disappointing...ended up ordering room service as still hungry....!
Didn't use the spa, my wife used the pool and said it was fab and she is discerning !
I have only given a 3 because wasn't really blown away, you are paying big bucks to stay here so expect really good service in all aspects.