I recently stayed at the Hyatt for a business conference. The hotel was fine - not great, not terrible. The room was clean and comfortable. The hotel faciliates are acceptable. Downtown Miami does clear out at night, but there are decent restaurants within walking distance from the hotel near the marina. Enjoy!

I was in Miami for a night and booked this hotel through priceline. We got a rate of $65. I was nervous about staying at the Hyatt based on mixed reviews.

Upon our arrival we were relieved. The room were were assigned was newly renovated, clean and comfortable. Although the room was new, it seemed a bit tacky and lacked coordination.

The bathroom was the only part of the room that needed improvement. The bathroom was very institutional.... like a hospital bathroom.

For a short stay the hotel fine... but just dont expect a 4-star hotel.

Overall, very good customer service from employees. However, we encountered some problems not normally associated with bigger hotels.

We drew the bath and got dirty water which was not warm at all. I contacted Jennifer, the desk supervisor. She was courteous and professional. She assured me that both engineering and housekeeping would immediately respond to the room. Neither happened but 30 minutes later we got a sheepish call from housekeeping saying the hot water for the hotel was not working. It got fixed within one hour.

April in Florida is not as humid as the summer but I was still uncomfortable and wanted the room cooler. There is a user friendly controller for the room but I could not get it below 73 degrees. That is not unreasonable, but when you come in from a hot afternoon, it would have been nice to temporarily get it cooler.

We stayed in Room 1702. There are five screw holes in the bathroom wall in plain sight; another three on the table by the TV screen.

Again, the employees were nice to us.

I stayed here for a conference - the conference was held in the center within the hotel, which was very convenient...however, I wouldn't want to stay in downtown Miami if I was a tourist. The hotel itself was great - the staff was extremely friendly and helpful. The gym was nice (even if it is small) and the restaurants were surprisingly good (cafe had nice sandwiches, pastries and the sit-down restaurant has the best fries). Downtown Miami is just not that nice - if you're visiting Miami as a tourist, stay in South Beach or somewhere more fun and with more things you can walk to...