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Springhill Suites Dallas Downtown West End: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 21 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
10
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 179 hotels in Dallas
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  • Hotel class: 3 of 5
  • Rooms: 149
  • Address: 1907 North Lamar Street Dallas, TX 75202
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Ten-story All-Suite Hotel located downtown, 1 block from West End Historical District. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $176 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Springhill Suites Dallas Downtown West End

( 5-9 of 21 )
“Great Hotel!!!”

Springhill Suites Dallas Downtown West End

May 5, 2008
1/1 found this review helpful

This was the best hotel experience that I have had in a long time. I was very pleased with the cozy feel of the hotel. As a woman traveling alone I felt safe and this is one of the reasons I prefer valet parking. The hotel and room were clean and comfortable. I used the community work area to check emails and to print out an article that had to do with my business in town. I used the pool and I appreciated the feeling of privacy the pool area offers. The breakfast was wonderful and someone would be hard pressed to say they don't offer something for everyone. Every member of the staff (housekeeping, valets, front desk, breakfast staff) that I encountered were friendly and seemed to genuinely care that my experience at this hotel was a positive one. I definitely plan on staying here again if I need a room in downtown Dallas.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan098's Summary
Date of Stay: May 2008
Member since: May 05, 2008
Was this review helpful? Yes No
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Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location!!”

Springhill Suites Dallas Downtown West End

5 of 5 stars
San Antonio, Tx
Apr 18, 2008

I've stayed @ several Sprinhill Suites but none like this one! It is conveniently located to everything! No matter for what reason you are traveling!
I have 3 girls and were going to Dallas for a trip to the zoo. Just 2 blocks from the hotel is the D.A.R.T. and that took us straight to the zoo! With gas prices so high, that was a big help. We also did the Dallas Aquarium and to my surprise, this hotel was just a very short block from that as well.
Since it is on West End, it is very close to many restaurants. We had dinner @ the Spaghetti Warehouse, which was behind the hotel! Again, just a short walk.
The beds were wonderful, the room was very spacious, breakfast was good. it was a very safe location, and above all the staff was awesome! Only downfall would have to be the pool. That was just a little too small. Other than that, I would recommend this location to every one coming down for a family vacation!

  • This TripAdvisor Member:
    • Liked — The location!
    • Disliked — Nothing!! This was an awesome hotel to stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TiaOf3's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Clean hotel, good location, excellent people”

Springhill Suites Dallas Downtown West End

Mar 13, 2008
1/1 found this review helpful

I stayed here after leaving another hotel in Dallas. I stayed at this hotel for 19 nights total, and I don't regret a moment of it! The staff was amazing, especially Miss Gilda. She was so accomodating, and the nicest lady ever. They have free wireless internet in the rooms, free breakfast, and they had free happy hour with snacks on Monday-Wednesday. On Wednesday, they had karaoke. The room was so clean, as was the rest of the hotel. The location was good, near restaurants and bars. If I ever go back to Dallas, I will definitely stay here. I am quite picky when it comes to hotels, but this one was great!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cew1137's Summary
Date of Stay: August 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: March 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Springhill Suites Downtown”

Springhill Suites Dallas Downtown West End

Feb 15, 2008

I stayed here for business for one night. The hotel is very nice, very clean, very modern. Friendly staff. They had karaoke and free beer on Wednesday nights! A very good time!

Rooms were clean, fairly upscale. Bed was comfortable. Walls were a little thin though is my only complaint. Would stay there again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pfatalbert's Summary
Date of Stay: February 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: February 15, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pluses and minuses”

Springhill Suites Dallas Downtown West End

Nov 12, 2007

This hotel can best be summed up as a series of pluses and minuses.

This hotel was in an excellent location in terms of local restaurants - a plus. In terms of proximity to the Convention Center, it was a good 15 minute walk and a $7.50 taxi ride back - a negative. The hotel had indicated on the phone that they had a free shuttle but it did not operate on the weekend.

The room was large, well maintained, included a kitchen area/table and the wireless free -- big pluses. But, the room had a strange layout that included having the sink in the same area as the beds, meaning that turning on the light to use the sink disturbs any still sleeping. Further, the air conditioning was good but incredibly loud. The TV was relatively small and hard to see from one of the beds.

The included breakfast buffet is very nice -- a plus and an excellent value, particularly for families. Except when the worker responsible does not show -- a negative. On the Saturday when the worker did not show, a staff member went out and bought about 200 take out egg sandwiches from McDonalds to put out -- OK but not a breakfast buffet. There is no manager's reception on the weekends.

Staff ranged from very helpful and friendly -- a plus -- to rude and indifferent -- a negative. Sometimes, cheerful greeting. Sometimes, the front desk did not answer the phone and staff monitoring to ensure food did not run out at the buffet was missing.

  • This TripAdvisor Member:
    • Liked — Proximity to restaurants, free wireless, buffet (when available)
    • Disliked — staff problems, sink in bedroom, loud AC, small TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Often_on_road's Summary
Date of Stay: November 2007
Traveled with: Family with teenagers
Visit was for: Personal event (wedding, ...)
Age group: I prefer not to answer
Member since: October 28, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $176 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Springhill Suites Dallas Downtown West End

( 5-9 of 21 )
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Springhill Suites Dallas Downtown West End Also Known As

Address: 1907 North Lamar Street, Dallas, TX 75202