We travel frequently and expensively and compared to the likes of other luxury resorts this hotel looks and feels like a 3 star at best - but is priced like a true 7 star ! Don't be fooled by the website - the hotel is old, stuffy, not very clean and populated mostly by senior travellers. Most disappointing of all, while the island has amongst the best beaches in the world, the hotel mostly faces an old port and has no good beaches to offer. Stay Away!

We had great expecations, at over £400 a night, one is entitled to have great expectations.
The Room; Very nice
The Bar; A throwback from the 60s and in dire need of refurbishment
The Public Area's; Grubby carpets and grubby furniture in dire need of refurbishment
The Restuarant; Hit and miss food with just three or four coices of starter, main and dessert
Breakfast; Very poor in terms of qulity and choice. Fruit juice is not fresh
Outside Area's; Grubby and dated
Pool Area; Small, not drinks menu is offered and lunch is prety grim, to say the least
Overall, the experience is of a standard three starr hotel, but several times the price
Welcome at Check in; Frosty with no welcome whatsoever - until the very good guest relations manager stepped in and we finally got into a room at 16.30, with a check i time of 15.00
Check our; Wanted to keep our room for a couple of hours, check out time is 11.am, they said our room was booked out, we checked at 17.30 and the room was unocupied and had not been cleaned from our check. Nobody who checked out the same time as us got to stay a few hours more in the room and
an 11am check out is only meant ti encourage guests to book another day! It is ridiculous this day and age.

Well what can i say, the Cambridge Beaches were fantastic, from the smooth arrival at Bermuda International Airport to the private transfer taking us to the Cambridge Beach, it was all just fabulous.

The check-in staff were great and the room that we had ( a Deluxe Premium Waterfromt Room) was out of this world and had views as good as anywhere in the world.

The breakfast was very good with plenty of choice.

Afternoon tea was great with fine teas and sandwiches and scones good enough to be served at the Ritz !!

As for dinner, we truly ate like kings and queens, the choice was good and the freshness of the food was second to none.

The spa was also very good, although the Gym was a little inadequate - but i did'nt go on holiday to work out !!

The bar was good and not over priced, and the overall ambience of the resort was absolutely perfect.

I can not wait to return to the Cambridge Beach, and Bermuda.

I have travelled exstensively throughout the world, and this has gone straight in at number 1.

This has to be the most overrated hotel on the planet. How much would you be willing to pay for a waterfront “cottage” in Bermuda? OK maybe $460 US isn’t too much.

Actually $460 was the price we were quoted for a garden-view cottage but when we arrived the smell of mildewed carpet was so strong we were driven from the room. The front desk informed us that we’d have to pay $200 extra per night to be given a room that didn’t smell of mildew. At last they relented and upgraded us at no charge.

Back to the water-front cottage. Even this room (tiled floor) smelled vaguely of mildew and I wondered about the lack of air filtering system.

I was traveling with a girlfriend and we had requested two beds in the room. The mattresses (they had separated a king into two twins) were excruciatingly hard and I spent a sleepless first night thinking, “I’m paying $460 for this???” The next morning, I complained about the mattress and they pushed the two beds back together and installed a kind-sized pillow top.

The furnishings are “Bermudian antiques, unique to each cottage.” Think flea market quality.

The food is exquisite but outrageously expensive and priced in US dollars. A glass of cheap Pinot Grigio is $9.50 and sun screen was $28 at the spa gift store.

The staff is wonderful but the service is incredibly slow – room service appears in a reasonable 20 minutes but it can take all day for them to retrieve your used tray even after a phone request or two and housekeeping arrives around 3 in the afternoon.

The spa is lovely and there are indoor and outdoor pools but both Jacuzzis were inoperable during our visit.