service: room service ok - only receptionist a little slow and non-cooperative
room: our room was very small - there was basically 20 inches on 3 sides around the bed. the closet was tiny, bathroom ok.
location: no beach (next to the harbor!), you will definitely have to go somewhere else! very close to the airport (5 minutes) but no noise, so this is ok. if you want to get to the west beaches, do not attempt to take the north road (its forbidden with rental cars anyways, and you will definitely get motion-sick!).
for us, the location was ok, as we had a rental car and wanted to do some island exploring anyhow.
on our first morning, we used our jetlag at got up at 3am to watch sunrise at haleakala. leaving kahului at 3 is fine (at least in december) - make sure to bring VERY warm clothes. it is MIGHTY cold up there! do NOT book a mountainbike tour downhill - this must be the most moring thing ever, as 1000 bikers to the tour every day and start in groups of 20 about 1 minute apart from each other. do some hiking in the moon-like landscape but TAKE IT EASY! there's not a lot of oxygen up there!!! the road to hana (including many side-hikes) is fabulous, also Lahaina and almost all the beaches on the west coast.
we played golf at the bay cours in kapalua - much cheaper than the plantation course and definitely worth the price if you get a afternoon -rate. we managed to come in just before sunset - it was fabulous. ladies - if possible bring your own clubs as they do only have mens and steel shafts...
we had dinner at the pinapple grill - it was amazing... one of the best place I have eaten at outside of europe!
if you are looking for a great travel giude book buy the lonely planet - it advises on great beaches that really and this is not joke NO ONE except for some natives seems to know...we were at this fantastic beach close to lahaina that yoiu cannot see from the road (cannot remember the name!) - quite, very nice sand, bathroom, good snorkeling, AND we got to see (and hear) a WHALE!
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