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ResortQuest Mahana at Kaanapali: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 375 reviews
375 Reviews
5.0 of 5 stars
240
4.0 of 5 stars
100
3.0 of 5 stars
13
2.0 of 5 stars
17
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 30 hotels in Lahaina
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 216
Description: Condominium Resort situated directly on the beach, 2 miles from Kapalua-West Maui Airport & 23 miles from Kahului Airport. This description is based on information provided by the hotel.
Address:
110 Kaanapali Shores Place
(formerly Aston Mahana at Kaanapali)
Lahaina, Maui, HI 96761
Check Rates: $284 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ResortQuest Mahana at Kaanapali

( 20-24 of 375 )
“A Wonderful Family Vacation”

ResortQuest Mahana at Kaanapali

4 of 5 stars
Chandler, AZ
Jun 12, 2008

This was my families first visit to Maui. I booked the Mahana based on the reviews on this site. I am so glad that we stayed at the Mahana. We had a one bedroom for for my wife, 16 month old son and I. We were very comfortable and loved our room. I had requested a room on a high floor and we had a room on the top floor (12). I was very impressed that when we got to our room and a crib for my son was setup in the bedroom.

The Mahana is in a great location and the Star Market across the street came was a good place for us to stock up. This allowed us to have breakfast daily on the lani. What a view we had!

The staff was very friendly and very helpful. My only complaint was the housekeeping service was not the best. We had to call down in order to get our room cleaned (we did not have serivce until the 3rd day).

We are looking forward toour next trip to Maui and staying at the Mahana.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barmach's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great stay at the Mahana”

ResortQuest Mahana at Kaanapali

5 of 5 stars
Seattle
Jun 4, 2008
2/2 found this review helpful

Just returned from six nights at the Mahana for our honeymoon. It was even better than we expected. We had a great stay in Room 318 which is a one bedroom. It was very clean and appeared recently remodeled. It was nice having a private lanai, a kitchen and a lot of space in general. The only negative was that the wireless internet didn't work well, and was only slightly better if we used it outside on the lanai. But overall that was a minor inconvenience. We thoroughly enjoyed our stay and can't wait to return to the Mahana!

  • This TripAdvisor Member:
    • Liked — Beach-front location
    • Disliked — Wireless internet not working
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DblA82's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: February 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The best Honeymoon ever”

ResortQuest Mahana at Kaanapali

Jun 3, 2008
4/4 found this review helpful

We have just come back from our honeymoon in hawaii. Our first stop was in Maui. We had been booked into the Resortquest Kaanapali shores but from reading some reviews felt it was more a family themed property and wanted something a little more with a honeymoon feel.
We then picked the resort quest mahana. we made sure that we e mailed the property before hand to ensure we had an updated room. The slight worry with this property is that all rooms are decorated by the owners of the property so it is pot luck what room you get. Having said that when we walked into our room No 506 we were absolutely blown away in how stunning the room looked.

The room had all comforts of home with a fully updated kitchen with every type of appliance imaginable including all stanless steel applicances and granite brench tops. A very comfy lounge which included a flat screen TV and massive king size bed which also had another tv in the bedroom and a beautiful marble bathroom with a shower big enough for two people with a seat and a massage shower head.

The staff at the Mahana were more then helpful whilst also giving us some spoace to enjoy out honeymoon. If they needed us to know something they left a messge oin the answring machine.

While we were there there was no access to the pool area for 2 of the days. But that was no problem as there was just so much to do around that it was no issue.

After 5 nights we reluctantly had to leave to go to Oahu which the hotel we stayed at in Waikiki was nowhere near the class of the Mahana.

I could go on and on about this property all day on how great it was but i just urge everyone to stay at the Mahana. We are now counting down the days that we can come back to stay here again. It was the honeymoon to remember.

  • This TripAdvisor Member:
    • Liked — The room and the view of the ocean
    • Disliked — Leaving to go the Waikiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ladychippy's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 22, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Paradise on Maui”

ResortQuest Mahana at Kaanapali

5 of 5 stars
Lexington, SC
May 29, 2008
2/2 found this review helpful

Wonderful condo with a million dollar view! Spoke directly with the owner of the condo and booked on his website. Very easy process and pleasant interaction. Condo is located on the beach with a view of Lanai and Molokai. Beautifully updated unit with plenty of room and just the right amount of privacy. Property is very clean and accomodating. No problems during our entire stay!

  • This TripAdvisor Member:
    • Liked — Location and view
    • Disliked — No problems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveler3278's Summary
Date of Stay: May 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: April 28, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Enjoyable!”

ResortQuest Mahana at Kaanapali

May 29, 2008
2/2 found this review helpful

Enjoyable!

I would have rated this condo 5 star except for the underhanded booking. To be specific, because we booked during a busy time and (perhaps) for a decent discount, months ago via Expedia, they "downgraded" our room without notice (and probably because they overbooked the rooms). Needless to say, I was furious and discussed with the manager "Debbie" the next day who was able to accommodate us with the size room we had requested.

My advice: Call before-hand and make sure you get a proper room. Also I learned that they consider their rooms "gold" and "standard" which refers to their condition.

Moving on, we were assigned room #408 which was simply beautiful, updated, and clean. Kitchen was well equipped with all the common utensils needed to cook a meal and more.

Pool is rather on the small side, but kept clean and was adequate for us. You will literally be beach-front which is a few steps away. Keep in mind that there are no lifeguards on premises (or on the beach) and the water is rough.

Friendly staff.

Across the street from the hotel is the "Star Market" which is a large grocery that sells everything (including a huge selection of wine and liquor). Save some $$ and check them out. Safeway, another large grocer, is a 10 minute drive away.

Tip: Take or rent a car with GPS.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FoodForThought101's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: May 29, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Management Response
ClintonMahanaGM, General Manager
(Management representative)
Jun 7, 2008
Due to unexpected emeregency maintenance concerns we did not have the expected room category available. This information was not shared with the guests upon arrival. The following day managment was able to move the guest to the proper room category and extend a $50 food credit at a near by resturant establishment for thier inconvienence.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $284 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of ResortQuest Mahana at Kaanapali

( 20-24 of 375 )
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ResortQuest Mahana at Kaanapali Also Known As

Address: 110 Kaanapali Shores Place, (formerly Aston Mahana at Kaanapali), Lahaina, Maui, HI 96761