This is an older building, but the rooms and bathrooms are a decent size, at least for one. Two people might get a little claustrophobic, especially if one is my girlfriend. The hotel is centrally located and easily accessible by T (Copley Station). Lots of places to eat nearby. I had a nice quiet room with bay windows, a king size bed, and a large bathroom - Room 605. It
felt like a nice quiet sanctuary after a long day's travel or work.
Front desk clerk was very friendly and accommodating, allowing me to check in at 11:00 a.m. on my first day. Unfortunately, that was partially offset on the last day by a failure to cancel my wake up call as requested - a pet peeve. Housekeeping repeatedly screwed up (didn't put away the ironing board, left water in the coffee maker from previous tenant, didn't replenish the packs of coffee, failed to clean the coffee maker - they must have something against caffeine).
Finally I never could figure out how to set the thermostat - there seemed to be only two settings - "on" (or "Arctic"), and "off". I left it off and was comfortable in early June.
I will probably stay here again when business takes me to Copley Place. I prefer staying here to the hotels which are physically located in the mall - this Courtyard seems quieter and less hectic.
Bottom line is the facilities are fine, but the service needs
work.
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