Instead of the (fake) champagne they give you at check in, they should give you earplugs! I read reviews of this hotel, and took the advice to book our rooms in the tower, but there is absolutely no sound proofing in this hotel, there's about 1/2 an inch of space around the - very heavy - doors. People come home at all hours of the night and it's like they are standing next to your bed, even if they whisper, you hear the slamming of the doors the whole night!
Great place for night -owls, but not for families!
It's not all bad, we had dinner at the hotel's Italian restaurant Scampo, and it was superb. The concierge was also extremely helpful and gave us some great tips. Location is great, rooms were ok, bathrooms a little dark, and we could have used a light in the closet.


Steffi Huber, Atlanta

We stayed in a 1 bedroom suite (1101) because we had our 12 year-old with us. The view was phenomenal- Charles River as well as Museum of Science, Community Boating and skyscape. Really breathtaking. We were across the street from Charles/MGH station (red line). Did get a bit noisy at night, but drapes absorbed a lot of it. Very comfortable bed- plus a roll-away for the living room. Most of the lights had dimmers and there were 2 flat panel TVs. Lots of surfaces for stuff and plenty of outlets. A beautiful full bath- separate shower and tub as well as a separate toilet. The shower was a bit tight, but nice water pressure. There was also a very nice 1/2 bath. It felt more like an apartment- a very smart apartment. There was a dining table and chairs, but curiously no coffee in the room. All the staff, save for one surly hostess, were very friendly and helpful. Breakfast was good, but the kitchen was quite slow most days. Dinner was forgettable at Clink (very limited menu and nothing was great). It was quite the scene many nights, but we weren't bothered by the noise in the newer rooms. The air conditioners (3!!) were very loud and worked very well. We really loved the convenience of the Liberty and the view really made our trip that much better.

You would think when you are staying in a luxury hotel in Boston, they would perfect the Boston Clam Chowder on their menu. Unfortunately not the case at Liberty Hotel. Their chowder was watery and the potatoes in the chowder were still uncooked. Very disappointed, especially after paying the 18% room service charge on the bill. I suggest going to any nearby Legal Seafood instead.

This is the letter I sent to the general manager:
We visited Boston last week, as we do often, because our daughter lives there. We dined at your hotel twice, it being one of our favorites. We will never dine there again.

It was not because of the food. It was excellent. And the service at the bar was superb. It was because of what happened when we wanted a cab.

The night before, we got a cab from your hotel to the Park Plaze where we were staying. It cost us about $6. On the night in question, Thursday, we asked your doorman to get us a cab and he indicated that we could have the hotel courtesy car instead. It sounded like a great thing so we agreed. Imagine our surprise when we were charged $25 for
the short ride when we got to the hotel, the driver saying that it was a private company. We were appalled that we were conned like that.

On Wednesday night we spend about $200 in the dining room --there being 4 of us and on Thursday night we spend $350 in the dining room--there being 7 of us and an additional $120 in the bar afterward.

It is a shame that the greed of the hotel (or perhaps the doorman)will prevent us from ever coming to your hotel again. Thank you for your prior good service. Unfortunately, the quest for an additional $25 has ruined this for us and has left us with such a bad taste in our mouths that we will not make a repeat performance.