I'm not kidding - BED BUGS!! While this hotel seemed marginally OK, I came home with BED BUG BITES! Yes! I'd read that they were becoming more common in the US & UK, but I honestly didn't expect to encounter them in a respectable national hotel chain. And I am not happy about it!
Rooms are expensive in Philly, and many places I would have preferred to stay during this last-minute trip were booked. I had had previous positive stays with Microtel hotels (though not this one), and so I went with this place, booked through Expedia. I should have kept looking!
Cleanliness here seemed kind of casual at best; I had noticed that my sheets were not changed daily (and my garbage wasn't even emptied daily, which should have been a tip-off), but I was in town because of a medical emergency with my daughter so I wasn't really paying that much attention to the hotel. The front-desk staff were helpful about directions & calling taxis when I needed them, and I thought that all I needed was a safe, clean-enough, inexpensive-but-decent place to sleep. But when I got home & discovered the rash covering my sides, arms & legs, and consulted with my doctor and internet resources, to learn that I had been bitten by bedbugs - well, it just makes my skin crawl! And of course the extra expense & nuisance of getting an accurate diagnosis (hey, at least it wasn't a rare flesh-eating bacteria as I had feared it might be!), repeated hot-water washing of everything that had been in my suitcase to be sure I wasn't bringing any bugs into my home, and the huge "Yuck Factor" all add up to make this an expensive as well as disgusting hotel stay. I won't forget it, that's for sure!
I will NEVER stay here again, or at any Microtel, and I recommend that you don't either. I have not yet contacted the management about the situation - I need to cool down a bit first - but you can bet I will do so. I would expect that I would receive a full refund, but somehow I doubt it wil happen that way. (And no, I do NOT want an offer from them of a free night's stay....)







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