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Renaissance Philadelphia Airport: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 55 reviews
55 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
20
3.0 of 5 stars
9
2.0 of 5 stars
6
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#25 of 80 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 351
Description: Twelve-story Hotel with sleek, mirrored-glass exterior & glass-enclosed atrium. This description is based on information provided by the hotel.
Address:
500 Stevens Drive
Philadelphia, PA 19113
Check Rates: $224 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Renaissance Philadelphia Airport

( 7-11 of 55 )
“Worst Renaissance hotel property!”

Renaissance Philadelphia Airport

1 of 5 stars
New England
Jun 11, 2008
1/1 found this review helpful

I have just returned (June 9-11, 2008) from a two nite stay at this property and I vow not to return. I am a very frequent Marriott business traveller and I stay in Marriott properties almost exclusively.

Apparently, the hotel air conditioning system is in need of upgrades. My room was so hot for 2 nites that I slept very poorly. The staff said that "there was nothing" that they could do.
I ordered room service and my meal was lukewarm and my chicken looked like death warmed over.
I used the concierge lounge for 2 mornings. The room was so hot you could barely stand it. The staff had provided a large stand up style fan which helped but not much. The coffee maker in the lounge was "out of service" and the coffee pot provided was empty.
The desk clerk made me wait at check in while he checked in airline personnel that arrived after me ( I am a Marriott platinum member).
This hotel is not worth it at any price.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyC123's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: November 23, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best Customer Service Ever!”

Renaissance Philadelphia Airport

4 of 5 stars
Warrington, Pennsylvania
Jun 11, 2008

Check-in was the best ever! Khalil Rembert greated us with a smile and gave us water ice to enjoy while he was waiting for housekeeping to finish getting our room ready. We even received an upgrade! Although the room was a bit worn the rooms by us were being updated. Khalil made our stay the best! Thanks Khalil!

  • This TripAdvisor Member:
    • Liked — Customer Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dillybarPa's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Other
Age group: 35-49
Member since: July 22, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice, yet expensive, wierd pool”

Renaissance Philadelphia Airport

4 of 5 stars
Central PA
Jun 7, 2008

Stayed on 6/5/08; Location is good, away from the bustle of Philly airport, but only a mile or so away; quiet. free parking. Good airport shuttle service. Lobby attractive, staff friendly. If Marriott rewards member, they'll have a personal letter in your room, and a free pretzel and pack of forget me not seeds. Room was large, clean. Restaurant way overpriced, I'd suggest Philly Diner about 1 mile south down the road (towards Chester, away from PHL) which is 24 hour, and in front of Comfort Inn, next to a Dennys. Pool area: They tried; Atrium is very nice, indoor pool is clean, and there's a locker room; Also, about 20 room balconies overlook pool/hot-tub, so you'll always have people watching you swim, which I found creepy. Excercise room very small. Beds were comfortable, I suggest a room that's NOT on the main atrium, as loud people/groups in the lobby-their voice carries; Bed comfortable, dark. Great place to sleep. Price is high for the value though, in my opinion.

  • This TripAdvisor Member:
    • Liked — Lobby, staff, locaton near airport
    • Disliked — Prices, Pool voyeurs, Lobby noise heard in rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hogandoc's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 07, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable room, good service.”

Renaissance Philadelphia Airport

4 of 5 stars
Greenville, SC
May 20, 2008

Took a chance on this hotel based upon the recent reviews. It was quite nice. The room (9th floor) was in excellent shape, quiet and very clean. Upon check-in, received a Hanks Gourmet root beear and hot cookie. And the concierge level. Went there, but they were closing and cleaning. Nice woman let me have anything I wanted from the snacks and non-alcohol (rest was locked away already).

Breakfast the following morning was in concierge and acceptable. Cereals, cheese, fruit, toast. Hard boiled eggs.

I swam in the pool and then sat in the hot tub before I needed to leave.

$223 for the night. Which for Philly airport was reasonable.

I would stay there again.

  • This TripAdvisor Member:
    • Liked — Quiet, clean, comfortable rooms.
    • Disliked — Expensive for 1 night, but not by Philly standards unfortunately.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArthurMF's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best experience in Philly hotels”

Renaissance Philadelphia Airport

5 of 5 stars
Canada
Apr 26, 2008

Been to Philadelphia a lot over the past two years and stayed in a variety of hotels... uniformly they have been over-priced and the hospitality and cleanliness have been substandard. The Renaissance has been a pleasant surprise... for the first time I wasn't greeted by surly staff.. they were so helpful, pleasant, polite and welcoming! While there is a small problem with the speed at which they clear dining materials from the hallways and the thoroughness with which they clean the rooms (I am particular) the hotel itself was great and they were quick to respond to needs.
Oh... if you want to sleep past 8am do not accept a room overlooking the pool. Children tend to get up early and play "Marco Polo" in the pool and you'll be wakened as soon as the pool opens. Otherwise, having a poolside room gives you a nice balcony and a beautiful view of the wildlife preserve.

  • This TripAdvisor Member:
    • Liked — Beautiful looking hotel, above average staff (for Philly)
    • Disliked — Philly is bad for clean hotels so this one was above average but still needs some work.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sig225's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 27, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $224 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Renaissance Philadelphia Airport

( 7-11 of 55 )
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Renaissance Philadelphia Airport Also Known As

Address: 500 Stevens Drive, Philadelphia, PA 19113