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The Ritz-Carlton New Orleans: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 177 reviews
177 Reviews
5.0 of 5 stars
71
4.0 of 5 stars
50
3.0 of 5 stars
22
2.0 of 5 stars
21
1.0 of 5 stars
13
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#32 of 155 hotels in New Orleans
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 452
Description: Closed due to damage from Hurricane Katrina until December, 2006. This description is based on information provided by the hotel.
Address:
921 Canal Street
New Orleans, LA 70112
Check Rates: $297 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Ritz-Carlton New Orleans

( 10-14 of 177 )
“Ritz It Up”

The Ritz-Carlton New Orleans

4 of 5 stars
Vancouver, Canada
May 25, 2008

The Ritz Carlton in New Orleans is well located on Canal Street, bordering the French Quarter. It is about 2 blocks away from the beginning of Bourbon Street, short walks away from many historical sites and it's near the street car stop you take to ride up St Charles street into the Garden District.
The room on the 7th floor we had was very spacious, tastefully decorated and clean with a king bed. It didn't have a view; but we didn't ask for the more expensive room that had views. Although the shower pressure was very low, the bathroom was stocked with a nice brand of soaps/shampoos/lotions.
The staff are friendly but make sure you ask the concierge when you have a question about anything outside the hotel as both times we asked something of the person at the front desk, we were given the wrong information. Another note: if you leave a beverage bottle in your room that isn't completely full, it will be thrown away by the housekeeper (we lost 2 large bottles of fruit drinks that were 1/2 empty).
The only time my husband and I ate at the hotel restaurant was to have appetizers but the food was really good and not too expensive. ( I had crawfish quesadilla that came in 4 slices and was really tasty and filling for about $15). I noticed a sushi cart set up every evening in a lobby area by the restaurant/bar. The restaurant has live music and the night we were there, 2 famous local musicians showed up to play with the jazz band.
The hotel lobby offers complimentary lemonade in the afternoons. It seemed that the check-in counter located on the 3rd floor usually had one person working so service can be a bit slow. If you park a rental car in the valet parking lot it will cost you $32 a day. Overall, the hotel was a great place to stay. It's quiet and very pleasant.
I will write other tips on New Orleans in different reviews about the city and restaurants.

  • This TripAdvisor Member:
    • Liked — The clean, spacious guest room.
    • Disliked — Low water pressure in the shower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maureen_Vancouver's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: July 11, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $297 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulously Elegant Retreat”

The Ritz-Carlton New Orleans

May 24, 2008

This was just a magnificent stay. We go to New Orleans about once a month and just decided to stay at the Ritz. We booked a room on the Club Level for one night, but ended up extending it for 2.

We arrived at night and were a little tired. We entered the typical Ritz entrance but the Club level is quite a confusing way from the main entrance. The first time was a little crazy, but after a the first walk-thru it was fine.

I can't say enough positive things about my stay there. Gracious and lovely are just the most appropriate way to describe it. The building is a beautiful Grand Dame. Elegant in every fashion. Beatiful floral arrangements at every turn that lightly scent the air. Books available to peruse while you enjoy a cocktail. I felt like I was staying at an elegant B&B without the forced friendly-ness of being in someone's house and sharing meals.

The room was lovely. Very English country. I loved it. The bathrooms were fabulous and they provided Bulgari products, which I love. I absolutely loved the room.

The Club level provided 5 presentations a day and by the time we arrived it was just savories and cocktails, which was fine. However all the presentations were great. We would get coffee, tea and a light breakfast and really be good for the rest of the day. We could come back in the afternoon for a cocktail and snack before heading out for dinner. We actually saved money on food. The quality was fabulous and the portion sizes were right on - just little bites. Not enough to fill you up, but enough to curb the appetite or get you going in the morning.

The hotel provides a complimentary Mercedes to shuttle guests from place to place. We really prefer to walk and take the trolley but we did utilize it for a ride to Emeril's and Adubon Park one early morning.

The service was lovely. It was friendly, yet restrained.

We typically stay in another hotel, but I believe this will be our new Crescent City standby.

  • This TripAdvisor Member:
    • Liked — Elegance, decor, presentations, location
    • Disliked — No Pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lagniappe34's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 02, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $297 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Ritz! Great lobby bar”

The Ritz-Carlton New Orleans

4 of 5 stars
Simi Valley, CA
May 20, 2008

We stayed at the Ritz just for the weekend and I wished we had more time. i thought the location was very convienent to the French Quarter and Bourbon Street. The Garden District is either a 5 min cab ride or you can take the street car, pick up is very close to the hotel.

I have to say the best part of the hotel is the lobby bar where they have a Jazz trio playing and great drinks. The nightly entertainment was also great in their restaurant Melange.

The room was very big for a older hotel and the bathroom was very posh.

Only drawback was the elevators. They seemed to take forever and were always crowded.

  • This TripAdvisor Member:
    • Liked — Location, lobby bar
    • Disliked — Elevators too slow!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CoriBrynn's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 20, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $297 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful Employees”

The Ritz-Carlton New Orleans

5 of 5 stars
New Orleans
May 20, 2008
0/1 found this review helpful

I visited this hotel because of the wonderful reputation in my city (New Orleans). I decided to take my bridal pictures in this magnificent hotel. The employees were so considerate and helped us find locations within the hotel to take the photos. I had my grandmother with me and she was starting to get very over whelmed with the walking around so she sat in the lobby. An employee came to her and noticed she was fatigued and gave her a bottled water and asked her if she needed anything to let her know. After we were finished the pictures I sat down in the lobby next to my grandmother along with my mother (we were worn form the photos and walking through this massive hotel) the same employee who offered my grandmother a water came back to give me and my mother a bottled water also. Not only are they wonderful inside the hotel but the valet parking guys were awesome too. My mom forgot her jacket in the lobby and before we took off he came running out to give my mother her jacket before we took off in the car! Wonderful employees and a beautiful hotel!

Kelly Lynn

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launa123's Summary
Date of Stay: May 2008
Member since: May 20, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $297 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good but not great”

The Ritz-Carlton New Orleans

May 20, 2008
0/1 found this review helpful

My wife and I spent New Year's Eve here. It was a good hotel (probably the best in New Orleans), but not as great as the other Ritz Carlton properties I have stayed at. The rooms were comfortable. The location is on Canal Street - the outskirts of the French Quarter. If you are here on business, then this is a great option. If you are here for fun, I would recommend something closer to the heart of the French Quarter.

  • This TripAdvisor Member:
    • Liked — The standard of Ritz Carlton Hotels
    • Disliked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PD2K's Summary
Date of Stay: December 2004
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: March 15, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $297 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Ritz-Carlton New Orleans

( 10-14 of 177 )
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The Ritz-Carlton New Orleans Also Known As

Address: 921 Canal Street, New Orleans, LA 70112