We loved New Orleans especially with our two children (ages 14 & 12). If you avoided Bourbon Street at night there are lots of fun family things to do. My son (14) thought the Tabasco Factory was great and the country store the best for tasting. The adults enjoyed the Jungle Gardens next to the factory. My daughter loved the Mari Gras museum, zoo and the shopping. We all loved the great food, music and gardens. The Renaissance Arts Hotel is in a safe, quiet area of New Orleans. About a 10-15 minute walk to the French Quarter made it a great location. Take the trolley and get there faster and in style but buy a pass do not do it the expensive way that we did by paying as we went. The hotel was pretty and unique with the art displayed around the lobby. As with other experiences with Marriott our reservations were not correct. I had called three times (I will spare you the details on why I did not trust the reservation system) for adjoining rooms’ confirmation. Of course when we checked in the first set of rooms were on different floors, second set across the hall, third set had two king beds (would not work with a boy and girl), we were offered a cot but not after all the Marriott points we spent to get two rooms. Finally after waiting ten minutes outside the room (the bell hop was so kind) we were placed on the concierge floor with rooms side by side. I was told on check-in that Silver Elite Member did not qualify for any services on the concierge floor but we took the rooms willing. I was uncomfortable with not having a door to check on the kids but it worked out. It was really nice to have the drinks and breakfast in the lounge with the children. Beside the confusion and aggravation on check-in the staff was very helpful and attentive. The hotel was very clean and we never had a housekeeping problem. The business center was bothersome as you could not download (even to your own jump drive) or print. The front desk staff was great and let me print from their computer. We all loved New Orleans and hope to return very soon.
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