I stayed at the Sorrento last June during a work related conference. I was impressed with the quality and comfort level. I am attending another conference June 2008. My co-workers were forced to reserve at a hotel I will not stay at again, I notice comments on this site re that hotel are accurate. I contacted The Sorrento to make my plea and was instructed to call the following AM as the hotel was reaching capacity and the employee did not have the authority to book at a lower price. I called the following AM and was given a reservation. This consideration is what ensures my future business. The quality, the customer service and the importance this establishment obviously places on a long term association sets it apart and above all the others.
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